Information About Ordering

At Bikes Built better, we pride ourselves on customer service. We’ve dedicated ourselves to make you completely satisfied with your WindVest. Just send us a message and we will do the best to answer your questions or field your comments.

Besure to Check our FAQ page for Wind Vest specific questions and answers
CLICK HERE

Or if you would like, just give us a call at 215-672-5888

ORDERING
Use the easy shopping cart feature of this site. Payments are processed by PayPal.com, which is secure for you and for us. If you prefer, call us or use the form here with the part number and description of the parts you require. Include information on make, model, and year of the motorcycle for which the parts are intended. See chart below for shipping charges.

ONLINE ORDERING
Select Buy Now or Add to Cart in the product section for complete information on how to complete your purchase using PayPal. Note that some orders may be subject to additional shipping charges; see chart below.

INTERNATIONAL ORDERS
We ship worldwide via USPS and we welcome Paypal orders from outside the United States. Payment must be made in advance.
All shipping charges must be prepaid, WE DO NOT SHIP FREIGHT COLLECT.

SHIPPING CHARGES will be as follows:
USA Lower 48 states, orders over $200.00 FREE
USA Lower 48 states, orders under $200.00 $10.00
Canada, Alaska, Hawaii, Puerto Rico and All other countries, Shipping calculated at check out.

TERMS AND CONDITIONS
All orders will be shipped UPS Ground.
Requests for special delivery (next day, 2nd day, etc) will be shipped at an additional charge to the customer.
All prices are subject to change without notice.

Back Orders
All back orders will be held for 30 days. You will be notified by phone or email if an item is out of stock it is your responsibility to cancel by phone or letter any back orders you do not wish held. Title of all merchandise shipped passes to customer upon our delivery to a common carrier. All claims for damage or loss are to be made by the customer to the freight carrier.

Warranty
Bikes Built Better or WindVest will not be held responsible for incidental or consequential damages arising from or in connection with the uses of any products sold by WindVest. Our guarantee is limited to replacement or repair of defective parts up to 90 days from date of purchase. This warranty does not cover damage caused by misuse, alteration or negligence. Please note that Wind Vests are not designed to be looked through. We will not consider "distortion" when looking through a Wind Vest to be grounds for a warranty claim.

Returns
All claims must be made within 10 days of delivery date and must have verbal or written authorization from us.

Windshield and all component parts must be in new condition and packed in original packaging. If the windshield has been installed, it cannot be returned. If the windshield cannot be sold as new when it is returned to us, we will not issue any refunds. If the packaging is damaged, we will not issue a refund.

A 20% return fee will be charged unless the return is a result of defective merchandise or an error on our part.
Customer is also responsible for cost of return shipping unless it's a case where we shipped the wrong thing or a defective part. No packages will be accepted for return if shipped C.O.D.

BIKES BUILT BETTER CHARGES A 20% RESTOCK FEE ON RETURNS